Fib-R-Dor and Fib-R-Lite Warranty


Chase Doors' fiberglass doors and fiberglass door frames have a lifetime guarantee against failure due to corrosion from the specific environment named at the time of purchase.

Materials & Workmanship

Chase Doors' fiberglass doors and fiberglass door frames are guaranteed for ten years against failure due to materials and workmanship, including warp, separation or de-lamination, and expansion of the core. Chase Doors and industry tolerances and variations are excluded from this guarantee.

For questions on this warranty call Chase Doors at 1-800-342-7367 or e-mail questions to A new door and/or frame will be offered in replacement or the original factory price will be refunded at Chase Doors' option. This guarantee does not extend to failure caused by physical abuse, misuse, or improper installation. As part of the warranty, no alterations to the construction of the doors or frames are permitted without prior written consent and approval from Chase Doors.


Chase Doors' hardware is warranted to be free of defects in both workmanship and materials for a period of one year. Chase Doors' liability under all warranties, express or implied, will be limited to the replacement of defective hardware. The defective goods must be returned to Chase Doors with freight charges paid. Hardware manufactured by others, supplied by Chase Doors, is covered by the hardware manufacturer's guarantees.

Limited Warranty

Labor and/or expenses incurred to remove or replace any defective product or defective component thereof is not included in Chase Doors' warranty.

Limited Liability

Chase Doors is not liable for incidental or consequential damages, and its liability shall, under all circumstances, be limited to repair, replacement or refund of your original purchase price of the defective door, at Chase Doors' option. Under no circumstances shall Chase Doors be liable to the Purchaser or any third party for direct, indirect, special or consequential damages of any kind or nature arising out of this transaction or the design, manufacture, sale, delivery, installation, possession, resale, use, operation or maintenance of such products. Chase Doors' liability on any claim, loss, or liability arising out of or connected with this transaction, (including but not limited to, loss or liability arising from negligence, strict liability in tort, warranty or breach of contract), shall in no case exceed the price paid by Purchaser to the Company for the items or the charges for installation or service involved in the claim, as the case may be. Chase Doors shall have no liability for any liquidated damages whatsoever unless specifically agreed to by Chase Doors in writing.Chase Doors is not responsible for verification of compliance with local building codes etc.; code compliance is the responsibility of the purchaser.

Characteristics Excluded From These Warranties

The following are not defects in workmanship and are not covered by this written warranty:

  1. Damage to finish caused by careless or deliberate mishandling when doors or frames are installed.
  2. Natural variations in the color or texture of the doors.
  3. For doors 3'x7' or smaller, warp not exceeding three-sixteenths inch (3/16") in the plane of the door itself; for doors larger than 3'x7', up to 4'x10', warp not exceeding three eights (3/8") in the plane of the door itself.
  4. Defects caused by warp or bow of the frame or jamb caused by uneven wall opening to which jambs are attached.
  5. Misalignment, movement or temporary bowing may take place due to variations of temperature or wide contrasts in temperature between opposite sides of doors as recognized by (S.D.I/ANSI A-250.8- 1988) and are inherent to materials used.

Chase Doors reserves the right to make changes in designs and specifications or to make additions or improvements on its products and guarantees without notice and without incurring any obligation to incorporate them on products previously manufactured.Chase Doors is not responsible for any modification, addition, or alteration to the doors and/or frames by others without prior written consent.

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